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Mail Clerks and Mail Machine Operators, Except Postal Service

Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

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    Work Activities

    Work Activities

    • Wrap packages or bundles by hand, or by using tying machines.
    • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
    • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
    • Inspect mail machine output for defects and determine how to eliminate causes of any defects.
    • Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
    • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
    • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
    • Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
    • Affix postage to packages or letters by hand, or stamp materials, using postage meters.
    • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
    • Release packages or letters to customers upon presentation of written notices or other identification.
    • Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
    • Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
    • Answer inquiries regarding shipping or mailing policies.
    • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
    • Contact delivery or courier services to arrange delivery of letters and parcels.
    • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
    • Mail merchandise samples or promotional literature in response to requests.
    • Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
    • Clear jams in sortation equipment.
    • Read production orders to determine types and sizes of items scheduled for printing and mailing.
    • Sell mail products, and accept payment for products and mailing charges.
    • Seal or open envelopes, by hand or by using machines.
    • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
    • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
    • Stamp dates and times of receipt of incoming mail.
    • Add ink, fill paste reservoirs, and change machine ribbons when necessary.
    • Use equipment, such as forklifts and automated "trains," to move containers of mail.
    • Fold letters or circulars and insert them in envelopes.

    Skills

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    • Monitoring

      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    • Reading Comprehension

      Understanding written sentences and paragraphs in work related documents.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    3
    Graphic Literacy
    4

    Abilities

    • Near Vision

      The ability to see details at close range (within a few feet of the observer).

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Category Flexibility

      The ability to generate or use different sets of rules for combining or grouping things in different ways.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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    Pay

    • Ohio Annual Salary 32850/yr
    • Typical Salary
    • Ohio Hourly Wage 15.79/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 3,870
    • Yearly Projected Openings 380

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Self Control
    • Dependability
    • Attention to Detail
    • Cooperation
    • Stress Tolerance

    Tools

    • Franking or postage machines
    • Carts
    • Automatic postal or mailing machine
    • Automated storage or retrieval systems
    • Addressing machines

    Technology

    • Word processing software
    • Electronic mail software
    • Document management software
    • Data base user interface and query software
    • Accounting software

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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