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Postal Service Mail Carriers

Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.

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    Work Activities

    Work Activities

    • Scan labels on letters or parcels to confirm receipt.
    • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
    • Return to the post office with mail collected from homes, businesses, and public mailboxes.
    • Sort mail for delivery, arranging it in delivery sequence.
    • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
    • Register, certify, and insure parcels and letters.
    • Sign for cash-on-delivery and registered mail before leaving the post office.
    • Hold mail for customers who are away from delivery locations.
    • Enter change of address orders into computers that process forwarding address stickers.
    • Turn in money and receipts collected along mail routes.
    • Leave notices telling patrons where to collect mail that could not be delivered.
    • Maintain accurate records of deliveries.
    • Bundle mail in preparation for delivery or transportation to relay boxes.
    • Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
    • Record address changes and redirect mail for those addresses.
    • Return incorrectly addressed mail to senders.
    • Answer customers' questions about postal services and regulations.
    • Sell stamps and money orders.
    • Complete forms that notify publishers of address changes.
    • Provide customers with change of address cards and other forms.
    • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Social Perceptiveness

      Being aware of others' reactions and understanding why they react as they do.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Information Ordering

      The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

    • Near Vision

      The ability to see details at close range (within a few feet of the observer).

    • Arm-Hand Steadiness

      The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 50720/yr
    • Typical Salary
    • Ohio Hourly Wage 24.38/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 13,100
    • Yearly Projected Openings 610

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Dependability
    • Attention to Detail
    • Integrity
    • Independence
    • Self Control
    • Stress Tolerance

    Tools

    • Storage racks or shelves
    • Portable data input terminals
    • Carts
    • Bar code reader equipment
    • Automobiles or cars

    Technology

    • Word processing software
    • Map creation software
    • Human resources software
    • Enterprise resource planning ERP software
    • Data base user interface and query software
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    Workforce Supply Tool

    Workforce Supply Tool

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