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Couriers and Messengers

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

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    Work Activities

    Work Activities

    • Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
    • Obtain signatures and payments, or arrange for recipients to make payments.
    • Record information, such as items received and delivered and recipients' responses to messages.
    • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
    • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
    • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
    • Sort items to be delivered according to the delivery route.
    • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
    • Unload and sort items collected along delivery routes.
    • Plan and follow the most efficient routes for delivering goods.
    • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
    • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
    • Use telephone to deliver verbal messages.
    • Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
    • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
    • Unload goods from large trucks, and load them onto smaller delivery vehicles.
    • Open, sort, and distribute incoming mail.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Speaking

      Talking to others to convey information effectively.

    • Time Management

      Managing one's own time and the time of others.

    WorkKeys®

    Applied Math
    0
    Workplace Documents
    4
    Graphic Literacy
    3

    Abilities

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Far Vision

      The ability to see details at a distance.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 29150/yr
    • Typical Salary
    • Ohio Hourly Wage 14.01/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 2,420
    • Yearly Projected Openings 240

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Dependability
    • Attention to Detail
    • Integrity
    • Independence
    • Self Control
    • Concern for Others

    Tools

    • Forklifts
    • Bicycles
    • Bar code reader equipment
    • Automobiles or cars
    • Addressing machines

    Technology

    • Word processing software
    • Spreadsheet software
    • Route navigation software
    • Office suite software
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    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

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