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User: New User

Date: 12/21/2025

Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

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    Work Activities

    Work Activities

    • Estimate cost of repair or alteration of merchandise.
    • Greet customers and ascertain what each customer wants or needs.
    • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
    • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
    • Place special orders or call other stores to find desired items.
    • Maintain records related to sales.
    • Help customers try on or fit merchandise.
    • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
    • Estimate and quote trade-in allowances.
    • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
    • Estimate quantity and cost of merchandise required, such as paint or floor covering.
    • Answer questions regarding the store and its merchandise.
    • Demonstrate use or operation of merchandise.
    • Describe merchandise and explain use, operation, and care of merchandise to customers.
    • Clean shelves, counters, and tables.
    • Inventory stock and requisition new stock.
    • Prepare sales slips or sales contracts.
    • Greet customers and ascertain what each customer wants or needs.
    • Bag or package purchases and wrap gifts.
    • Rent merchandise to customers.
    • Exchange merchandise for customers and accept returns.
    • Ticket, arrange, and display merchandise to promote sales.
    • Prepare merchandise for purchase or rental.
    • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
    • Describe merchandise and explain use, operation, and care of merchandise to customers.
    • Inventory stock and requisition new stock.
    • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
    • Compute sales prices, total purchases, and receive and process cash or credit payment.
    • Compute sales prices, total purchases, and receive and process cash or credit payment.

    Skills

    • Instructing

      Teaching people how to do something.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Reading Comprehension

      Reading work-related information.

    • Science

      Using scientific rules and strategies to solve problems.

    • Social Perceptiveness

      Understanding people's reactions.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Repairing

      Repairing machines or systems using the right tools.

    • Programming

      Writing computer programs.

    • Writing

      Writing things for co-workers or customers.

    • Coordination

      Changing what is done based on other people's actions.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Time Management

      Managing your time and the time of other people.

    • Negotiation

      Bringing people together to solve differences.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Service Orientation

      Looking for ways to help people.

    • Technology Design

      Making equipment and technology useful for customers.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Material Resources

      Managing equipment and materials.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Speaking

      Talking to others.

    • Mathematics

      Using math to solve problems.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Oral Expression

      Communicating by speaking.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Information Ordering

      Ordering or arranging things.

    • Time Sharing

      Doing two or more things at the same time.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Trunk Strength

      Using your lower back and stomach.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speech Recognition

      Recognizing spoken words.

    • Spatial Orientation

      Knowing where things are around you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Written Comprehension

      Reading and understanding what is written.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Oral Comprehension

      Listening and understanding what people say.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Far Vision

      Seeing details that are far away.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Night Vision

      Seeing at night or under low light.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Near Vision

      Seeing details up close.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Category Flexibility

      Grouping things in different ways.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Written Expression

      Communicating by writing.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Originality

      Creating new and original ideas.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Deductive Reasoning

      Using rules to solve problems.

    • Speech Clarity

      Speaking clearly.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Selective Attention

      Paying attention to something without being distracted.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    Knowledge

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 30440/yr
    • Typical Salary
    • Ohio Hourly Wage 14.64/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 116,550
    • Yearly Projected Openings 16800

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Dependability
    • Attention to Detail
    • Cooperation
    • Integrity
    • Self Control
    • Adaptability/Flexibility

    Tools

    • Adjustable widemouth pliers
    • Adjustable wrenches
    • Bar code reader equipment
    • Cash registers
    • Desktop computers
    • Domestic clothing irons
    • Domestic sewing machines
    • Electronic funds transfer point of sale equipment
    • Fluid regulators
    • Garment steamer
    • Hammers
    • Label dispensers
    • Ladders
    • Magnetic stripe readers and encoders
    • Personal computers
    • Pocket calculator
    • Point of sale POS terminal
    • Point of sale payment terminal
    • Screwdrivers
    • Tape measures
    • Ticket dispensing machines

    Technology

    • Accounting software
    • Cloud-based data access and sharing software
    • Computer aided design CAD software
    • Customer relationship management CRM software
    • Data base user interface and query software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Graphics or photo imaging software
    • Human resources software
    • Instant messaging software
    • Internet browser software
    • Inventory management software
    • Office suite software
    • Operating system software
    • Point of sale POS software
    • Presentation software
    • Spreadsheet software
    • Video conferencing software
    • Video creation and editing software
    • Web page creation and editing software
    • Word processing software
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    Workforce Supply Tool

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