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Stockers and Order Fillers

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

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    Work Activities

    Work Activities

    • Obtain merchandise from bins or shelves.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
    • Operate equipment such as forklifts.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Stamp, attach, or change price tags on merchandise, referring to price list.
    • Compute prices of items or groups of items.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
    • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
    • Complete order receipts.
    • Receive and count stock items, and record data manually or on computer.
    • Take inventory or examine merchandise to identify items to be reordered or replenished.
    • Pack customer purchases in bags or cartons.
    • Clean display cases, shelves, and aisles.
    • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
    • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Keep records on the use or damage of stock or stock-handling equipment.
    • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Compare merchandise invoices to items actually received to ensure that shipments are correct.
    • Transport packages to customers' vehicles.
    • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
    • Keep records of out-going orders.
    • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
    • Dispose of damaged or defective items, or return them to vendors.
    • Answer customers' questions about merchandise and advise customers on merchandise selection.
    • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
    • Recommend disposal of excess, defective, or obsolete stock.
    • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
    • Dispose of damaged or defective items, or return them to vendors.
    • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

    Skills

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Social Perceptiveness

      Understanding people's reactions.

    • Coordination

      Changing what is done based on other people's actions.

    • Programming

      Writing computer programs.

    • Writing

      Writing things for co-workers or customers.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Mathematics

      Using math to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Negotiation

      Bringing people together to solve differences.

    • Time Management

      Managing your time and the time of other people.

    • Reading Comprehension

      Reading work-related information.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Operation and Control

      Using equipment or systems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Speaking

      Talking to others.

    • Science

      Using scientific rules and strategies to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Service Orientation

      Looking for ways to help people.

    • Instructing

      Teaching people how to do something.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Management of Material Resources

      Managing equipment and materials.

    • Repairing

      Repairing machines or systems using the right tools.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Written Comprehension

      Reading and understanding what is written.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Far Vision

      Seeing details that are far away.

    • Speech Clarity

      Speaking clearly.

    • Night Vision

      Seeing at night or under low light.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Speech Recognition

      Recognizing spoken words.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Trunk Strength

      Using your lower back and stomach.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Time Sharing

      Doing two or more things at the same time.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Spatial Orientation

      Knowing where things are around you.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Near Vision

      Seeing details up close.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Written Expression

      Communicating by writing.

    • Deductive Reasoning

      Using rules to solve problems.

    • Oral Expression

      Communicating by speaking.

    • Information Ordering

      Ordering or arranging things.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Category Flexibility

      Grouping things in different ways.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Selective Attention

      Paying attention to something without being distracted.

    • Originality

      Creating new and original ideas.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

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    Pay

    • Ohio Annual Salary 29940/yr
    • Typical Salary
    • Ohio Hourly Wage 14.39/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 100,750
    • Yearly Projected Openings 15680

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Dependability
    • Cooperation
    • Integrity
    • Independence
    • Stress Tolerance

    Tools

    • Articulating boom lift
    • Automatic labeling systems
    • Back support belts
    • Baling press
    • Bar code reader equipment
    • Belt conveyors
    • Box sealing tape dispensers
    • Cash registers
    • Claw hammer
    • Cleaning scrapers
    • Desktop calculator
    • Dollies
    • Forklifts
    • Hand trucks or accessories
    • Hoists
    • Industrial sign and label portable printer
    • Inkjet printers
    • Intercom systems
    • Label applying machines
    • Label dispensers
    • Label removing kits
    • Ladders
    • Laser printers
    • Notebook computers
    • Packaging compactors
    • Pallet trucks
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Photocopiers
    • Platform lift
    • Postal scales
    • Radio frequency identification devices
    • Radio frequency scanners
    • Razor knives
    • Rubber stamping stamps
    • Scanners
    • Scissors
    • Shears
    • Special purpose telephones
    • Staple guns
    • Strapping dispenser
    • Tape measures
    • Ticket dispensing machines
    • Tugger
    • Utility knives
    • Workshop cranes
    • Wrapping machinery

    Technology

    • Calendar and scheduling software
    • Data base user interface and query software
    • Desktop communications software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Inventory management software
    • Office suite software
    • Operating system software
    • Spreadsheet software
    • Voice synthesizer and recognition software
    • Word processing software
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