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Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

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    Work Activities

    Work Activities

    • Prepare sales presentations or proposals to explain product specifications or applications.
    • Complete expense reports, sales reports, or other paperwork.
    • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
    • Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
    • Verify that delivery schedules meet project deadlines.
    • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
    • Prepare and submit sales contracts for orders.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Verify accuracy of materials lists.
    • Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
    • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
    • Verify customer credit ratings.
    • Stock or distribute resources, such as samples or promotional or educational materials.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Answer customers' questions about products, prices, availability, or credit terms.
    • Contact new or existing customers to discuss how specific products or services can meet their needs.
    • Sell service contracts for technical or scientific products.
    • Complete expense reports, sales reports, or other paperwork.
    • Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
    • Arrange for installation and testing of products or machinery.
    • Visit establishments, such as pharmacies, to determine product sales.
    • Stock or distribute resources, such as samples or promotional or educational materials.
    • Initiate sales campaigns to meet sales and production expectations.
    • Demonstrate the operation or use of technical or scientific products.
    • Obtain building blueprints or specifications for use by engineering departments in bid preparations.
    • Negotiate prices or terms of sales or service agreements.
    • Prepare and submit sales contracts for orders.
    • Maintain customer records, using automated systems.
    • Quote prices, credit terms, or other bid specifications.
    • Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
    • Provide customers with ongoing technical support.
    • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
    • Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
    • Advise customers on product usage to improve production.
    • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
    • Provide feedback to product design teams so that products can be tailored to clients' needs.
    • Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
    • Study documentation or other information for new scientific or technical products.
    • Appraise equipment to determine contract terms or trade-in values.
    • Consult with engineers regarding technical problems with products.
    • Present information to customers about the energy efficiency or environmental impact of scientific or technical products.

    Skills

    • Coordination

      Changing what is done based on other people's actions.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Technology Design

      Making equipment and technology useful for customers.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Programming

      Writing computer programs.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Repairing

      Repairing machines or systems using the right tools.

    • Mathematics

      Using math to solve problems.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Social Perceptiveness

      Understanding people's reactions.

    • Service Orientation

      Looking for ways to help people.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Time Management

      Managing your time and the time of other people.

    • Operation and Control

      Using equipment or systems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Management of Material Resources

      Managing equipment and materials.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Reading Comprehension

      Reading work-related information.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Speaking

      Talking to others.

    • Negotiation

      Bringing people together to solve differences.

    • Science

      Using scientific rules and strategies to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Writing

      Writing things for co-workers or customers.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Instructing

      Teaching people how to do something.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Oral Comprehension

      Listening and understanding what people say.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Night Vision

      Seeing at night or under low light.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Near Vision

      Seeing details up close.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Selective Attention

      Paying attention to something without being distracted.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Trunk Strength

      Using your lower back and stomach.

    • Originality

      Creating new and original ideas.

    • Information Ordering

      Ordering or arranging things.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Far Vision

      Seeing details that are far away.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Spatial Orientation

      Knowing where things are around you.

    • Time Sharing

      Doing two or more things at the same time.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Written Comprehension

      Reading and understanding what is written.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Category Flexibility

      Grouping things in different ways.

    • Problem Sensitivity

      Noticing when problems happen.

    Knowledge

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 103390/yr
    • Typical Salary
    • Ohio Hourly Wage 49.71/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 8,730
    • Yearly Projected Openings 860

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Integrity
    • Initiative
    • Cooperation
    • Dependability
    • Persistence
    • Stress Tolerance

    Tools

    • Notebook computers
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Tablet computers

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Information retrieval or search software
    • Internet browser software
    • Internet protocol IP multimedia subsystem software
    • Network conferencing software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Project management software
    • Sales and marketing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Video creation and editing software
    • Web page creation and editing software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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