Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Work Activities
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Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
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Resolve customer complaints regarding sales and service.
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Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
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Review operational records and reports to project sales and determine profitability.
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Oversee regional and local sales managers and their staffs.
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Determine price schedules and discount rates.
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Prepare budgets and approve budget expenditures.
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Monitor customer preferences to determine focus of sales efforts.
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Assess marketing potential of new and existing store locations, considering statistics and expenditures.
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Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
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Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations.
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Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
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Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
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Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
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Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
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Direct foreign sales and service outlets of an organization.
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Represent company at trade association meetings to promote products.
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Persuasion
Persuading others to change their minds or behavior.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking
Talking to others to convey information effectively.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
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Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Currently Employed
11,080
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Yearly Projected Openings
1,030
- Education
Bachelor's degree
- Work Experience
Less than 5 years work experience
- Training
No on-the-job training
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Looking for technical training programs?
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Enterprising:
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
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Initiative
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Integrity
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Adaptability/Flexibility
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Dependability
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Leadership
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Stress Tolerance
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Tablet computers
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Scanners
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Personal computers
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Notebook computers
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Desktop computers
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Enterprise resource planning ERP software
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Development environment software
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Data base user interface and query software
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Customer relationship management CRM software
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Business intelligence and data analysis software
