New User


Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

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    Work Activities

    Work Activities

    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    • Answer customers' questions, and provide information on procedures or policies.
    • Calculate total payments received during a time period, and reconcile this with total sales.
    • Keep periodic balance sheets of amounts and numbers of transactions.
    • Compute and record totals of transactions.
    • Help customers find the location of products.
    • Issue receipts, refunds, credits, or change due to customers.
    • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
    • Sort, count, and wrap currency and coins.
    • Greet customers entering establishments.
    • Weigh items sold by weight to determine prices.
    • Supervise others and provide on-the-job training.
    • Issue trading stamps, and redeem food stamps and coupons.
    • Assist customers by providing information and resolving their complaints.
    • Pay company bills by cash, vouchers, or checks.
    • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
    • Post charges against guests' or patients' accounts.
    • Answer incoming phone calls.
    • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
    • Request information or assistance, using paging systems.
    • Process merchandise returns and exchanges.
    • Cash checks for customers.
    • Sell tickets and other items to customers.
    • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
    • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
    • Offer customers carry-out service at the completion of transactions.
    • Compile and maintain non-monetary reports and records.


    • Service Orientation

      Actively looking for ways to help people.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Speaking

      Talking to others to convey information effectively.


    Applied Math
    Workplace Documents
    Graphic Literacy


    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Near Vision

      The ability to see details at close range (within a few feet of the observer).


    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    Career Video

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    Ohio Employment Trends

    • Currently Employed 121,960
    • Yearly Projected Openings 21,690

    Typical Education


    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Cooperation
    • Dependability
    • Integrity
    • Self Control
    • Stress Tolerance
    • Attention to Detail


    • Ticket dispensing machines
    • Packaging compactors
    • Commercial use scales
    • Cash registers
    • Bar code reader equipment


    • Point of sale POS software
    • Operating system software
    • Medical software
    • Data base user interface and query software
    • Accounting software


    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
    Need help on researching occupations and careers? Download the Guide to Researching Occupations (PDF).

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    Workforce Supply Tool

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