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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

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    Work Activities

    Work Activities

    • Negotiate details of contracts and payments.
    • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
    • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
    • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
    • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
    • Obtain credit information about prospective customers.
    • Forward orders to manufacturers.
    • Prepare drawings, estimates, and bids that meet specific customer needs.
    • Prepare sales contracts and order forms.
    • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
    • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
    • Arrange and direct delivery and installation of products and equipment.
    • Provide customers with product samples and catalogs.
    • Answer customers' questions about products, prices, availability, product uses, and credit terms.
    • Recommend products to customers, based on customers' needs and interests.
    • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
    • Check stock levels and reorder merchandise as necessary.
    • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
    • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
    • Prepare drawings, estimates, and bids that meet specific customer needs.
    • Prepare drawings, estimates, and bids that meet specific customer needs.
    • Forward orders to manufacturers.
    • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
    • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
    • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
    • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
    • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
    • Check stock levels and reorder merchandise as necessary.
    • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

    Skills

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Repairing

      Repairing machines or systems using the right tools.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Speaking

      Talking to others.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Mathematics

      Using math to solve problems.

    • Reading Comprehension

      Reading work-related information.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Time Management

      Managing your time and the time of other people.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Operation and Control

      Using equipment or systems.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Programming

      Writing computer programs.

    • Coordination

      Changing what is done based on other people's actions.

    • Instructing

      Teaching people how to do something.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Writing

      Writing things for co-workers or customers.

    • Service Orientation

      Looking for ways to help people.

    • Management of Material Resources

      Managing equipment and materials.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Social Perceptiveness

      Understanding people's reactions.

    • Science

      Using scientific rules and strategies to solve problems.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Technology Design

      Making equipment and technology useful for customers.

    • Negotiation

      Bringing people together to solve differences.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    4

    Abilities

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Speech Recognition

      Recognizing spoken words.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Oral Expression

      Communicating by speaking.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Category Flexibility

      Grouping things in different ways.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Information Ordering

      Ordering or arranging things.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Selective Attention

      Paying attention to something without being distracted.

    • Oral Comprehension

      Listening and understanding what people say.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Trunk Strength

      Using your lower back and stomach.

    • Near Vision

      Seeing details up close.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Problem Sensitivity

      Noticing when problems happen.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Far Vision

      Seeing details that are far away.

    • Speech Clarity

      Speaking clearly.

    • Written Expression

      Communicating by writing.

    • Originality

      Creating new and original ideas.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Spatial Orientation

      Knowing where things are around you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Time Sharing

      Doing two or more things at the same time.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Deductive Reasoning

      Using rules to solve problems.

    • Written Comprehension

      Reading and understanding what is written.

    Knowledge

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 68640/yr
    • Typical Salary
    • Ohio Hourly Wage 33/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 67,680
    • Yearly Projected Openings 6010

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Analytical Thinking
    • Dependability
    • Initiative
    • Adaptability/Flexibility
    • Stress Tolerance
    • Attention to Detail

    Tools

    • Desktop computers
    • Laser printers
    • Liquid crystal display projector
    • Mobile phones
    • Notebook computers
    • Personal computers

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Application server software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Computer aided design CAD software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop communications software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Expert system software
    • Financial analysis software
    • Geographic information system
    • Graphics or photo imaging software
    • Information retrieval or search software
    • Instant messaging software
    • Internet browser software
    • Internet protocol IP multimedia subsystem software
    • Medical software
    • Network conferencing software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Sales and marketing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
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    Need help on how to research education and training programs? Download the Guide to Higher Education (PDF).

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