Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Work Activities
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Complete order receipts.
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Obtain merchandise from bins or shelves.
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Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
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Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
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Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
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Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
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Keep records of out-going orders.
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Answer customers' questions about merchandise and advise customers on merchandise selection.
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Receive and count stock items, and record data manually or on computer.
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Stamp, attach, or change price tags on merchandise, referring to price list.
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Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
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Compare merchandise invoices to items actually received to ensure that shipments are correct.
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Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
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Compute prices of items or groups of items.
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Transport packages to customers' vehicles.
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Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
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Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
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Take inventory or examine merchandise to identify items to be reordered or replenished.
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Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
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Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
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Clean display cases, shelves, and aisles.
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Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
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Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
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Pack customer purchases in bags or cartons.
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Dispose of damaged or defective items, or return them to vendors.
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Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
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Recommend disposal of excess, defective, or obsolete stock.
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Keep records on the use or damage of stock or stock-handling equipment.
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Speaking
Talking to others to convey information effectively.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Education High school diploma or equivalent
- Work Experience No work experience
- Training Less than 1 month on-the-job training
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Looking for technical training programs?
Check out these programs:
Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
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Attention to Detail
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Dependability
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Cooperation
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Integrity
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Self Control
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Stress Tolerance
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Pallet trucks
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Label removing kits
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Hand trucks or accessories
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Forklifts
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Cash registers
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Operating system software
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Inventory management software
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Enterprise resource planning ERP software
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Electronic mail software
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Data base user interface and query software
