Contact

Welcome,
New User

Flight Attendants

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

View All

    Work Activities

    Work Activities

    • Heat and serve prepared foods.
    • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
    • Inspect passenger tickets to verify information and to obtain destination information.
    • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
    • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
    • Sell alcoholic beverages to passengers.
    • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
    • Reassure passengers when situations, such as turbulence, are encountered.
    • Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
    • Announce flight delays and descent preparations.
    • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
    • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
    • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
    • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
    • Greet passengers boarding aircraft and direct them to assigned seats.
    • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
    • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
    • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
    • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
    • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
    • Administer first aid to passengers in distress.
    • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
    • Collect money for meals and beverages.
    • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
    • Prepare passengers and aircraft for landing, following procedures.
    • Greet passengers boarding aircraft and direct them to assigned seats.
    • Operate audio and video systems.
    • Take inventory of headsets, alcoholic beverages, and money collected.
    • Assist passengers entering or disembarking the aircraft.

    Skills

    • Science

      Using scientific rules and strategies to solve problems.

    • Writing

      Writing things for co-workers or customers.

    • Technology Design

      Making equipment and technology useful for customers.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Negotiation

      Bringing people together to solve differences.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Instructing

      Teaching people how to do something.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Service Orientation

      Looking for ways to help people.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Time Management

      Managing your time and the time of other people.

    • Management of Material Resources

      Managing equipment and materials.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Coordination

      Changing what is done based on other people's actions.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Reading Comprehension

      Reading work-related information.

    • Social Perceptiveness

      Understanding people's reactions.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Speaking

      Talking to others.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Mathematics

      Using math to solve problems.

    • Operation and Control

      Using equipment or systems.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Repairing

      Repairing machines or systems using the right tools.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Oral Expression

      Communicating by speaking.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Written Comprehension

      Reading and understanding what is written.

    • Written Expression

      Communicating by writing.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Trunk Strength

      Using your lower back and stomach.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Night Vision

      Seeing at night or under low light.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Deductive Reasoning

      Using rules to solve problems.

    • Information Ordering

      Ordering or arranging things.

    • Originality

      Creating new and original ideas.

    • Spatial Orientation

      Knowing where things are around you.

    • Category Flexibility

      Grouping things in different ways.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Time Sharing

      Doing two or more things at the same time.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Far Vision

      Seeing details that are far away.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Near Vision

      Seeing details up close.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Hearing Sensitivity

      Telling the difference between sounds.

    Knowledge

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Career Video

    Video not available
    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 59370/yr
    • Typical Salary
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 600
    • Yearly Projected Openings 80

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Concern for Others
    • Dependability
    • Adaptability/Flexibility
    • Cooperation
    • Social Orientation
    • Self Control

    Tools

    • Aircraft communication systems
    • Aircraft environment controllers
    • Aircraft escape or ejection systems
    • Aircraft fire control or extinguishing systems
    • Aircraft oxygen equipment
    • Blood pressure cuff kits
    • Blood pressure recording units
    • Circuit breakers
    • Commercial use ovens
    • Control valves
    • Cool containers
    • Desktop computers
    • Fire extinguishers
    • Glyceryl trinitrate or glyceryltrinitrate or nitroglycerin
    • Goggles
    • Hypodermic injection apparatus
    • Life vests or preservers
    • Lifeboats or liferafts
    • Medical acoustic stethoscopes
    • Megaphones
    • Mobile medical service intravenous IV kits
    • Mobile medical services automated external defibrillators AED or hard paddles
    • Mobile medical services first aid kits
    • Mobile medical services tourniquet or clamp
    • Mobile resuscitator or aspirator kits
    • Notebook computers
    • Personal digital assistant PDAs or organizers
    • Radio frequency transmitters or receivers
    • Rope float lines
    • Smoke detectors

    Technology

    • Calendar and scheduling software
    • Computer based training software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Word processing software
    Need help on researching occupations and careers? Download the Guide to Researching Occupations (PDF).

    Need help on how to research education and training programs? Download the Guide to Higher Education (PDF).

    Budget Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Lifestyle Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

    Visit Site
    Powered By: