It's a bright outlook for
This career will grow rapidly in the next few years.
Learn more about what they do.
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Customer Service Representatives
Insurance Claims & Policy Processing Clerks
Office Clerks, General
Receptionists & Information Clerks
Switchboard Operators, Including Answering Service
Hotel & Food
Being aware of others' reactions and understanding why they react as they do.
Talking to others to convey information effectively.
Actively looking for ways to help people.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to speak clearly so others can understand you.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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