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Residential Advisors

Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

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    Work Activities

    Work Activities

    • Communicate with other staff to resolve problems with individual students.
    • Observe students to detect and report unusual behavior.
    • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
    • Provide emergency first aid and summon medical assistance when necessary.
    • Make regular rounds to ensure that residents and areas are safe and secure.
    • Mediate interpersonal problems between residents.
    • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
    • Determine the need for facility maintenance and repair, and notify appropriate personnel.
    • Collaborate with counselors to develop counseling programs that address the needs of individual students.
    • Develop and coordinate educational programs for residents.
    • Develop program plans for individuals or assist in plan development.
    • Oversee departmental budget.
    • Provide requested information on students' progress and the development of case plans.
    • Confer with medical personnel to better understand the backgrounds and needs of individual residents.
    • Administer, coordinate, or recommend disciplinary and corrective actions.
    • Answer telephones, and route calls or deliver messages.
    • Counsel students in the handling of issues such as family, financial, and educational problems.
    • Supervise students' housekeeping work to ensure that it is done properly.
    • Process contract cancellations for students who are unable to follow residence hall policies and procedures.
    • Hold regular meetings with each assigned unit.
    • Accompany and supervise students during meals.
    • Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
    • Supervise the activities of housekeeping personnel.
    • Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
    • Assign rooms to students.
    • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
    • Chaperone group-sponsored trips and social functions.
    • Order supplies for facilities.
    • Sort and distribute mail.
    • Inventory, pack, and remove items left behind by former residents.


    • Social Perceptiveness

      Being aware of others' reactions and understanding why they react as they do.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Coordination

      Adjusting actions in relation to others' actions.


    Applied Math
    Workplace Documents
    Graphic Literacy


    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Problem Sensitivity

      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.


    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    Career Video

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    Ohio Employment Trends

    • Currently Employed 3,280
    • Yearly Projected Openings 600

    Typical Education


    Social: People interested in this work like activities that include helping people, teaching, and talking.They do well at jobs that need:
    • Adaptability/Flexibility
    • Concern for Others
    • Self Control
    • Cooperation
    • Integrity
    • Leadership


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    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
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