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Tax Examiners and Collectors, and Revenue Agents

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

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    Work Activities

    Work Activities

    • Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
    • Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
    • Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
    • Answer questions from taxpayers and assist them in completing tax forms.
    • Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
    • Maintain records for each case, including contacts, telephone numbers, and actions taken.
    • Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
    • Enter tax return information into computers for processing.
    • Recommend criminal prosecutions or civil penalties.
    • Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
    • Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
    • Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
    • Collect taxes from individuals or businesses according to prescribed laws and regulations.
    • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
    • Process individual and corporate income tax returns, and sales and excise tax returns.
    • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
    • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
    • Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
    • Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
    • Review selected tax returns to determine the nature and extent of audits to be performed on them.
    • Install systems of recording costs or other financial and budgetary data or provide advice on such systems, based on examination of current financial records.
    • Participate in informal appeals hearings on contested cases from other agents.
    • Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
    • Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
    • Install systems of recording costs or other financial and budgetary data or provide advice on such systems, based on examination of current financial records.
    • Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
    • Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
    • Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
    • Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
    • Send notices to taxpayers when accounts are delinquent.
    • Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
    • Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.

    Skills

    • Negotiation

      Bringing people together to solve differences.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Material Resources

      Managing equipment and materials.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Reading Comprehension

      Reading work-related information.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Instructing

      Teaching people how to do something.

    • Technology Design

      Making equipment and technology useful for customers.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Social Perceptiveness

      Understanding people's reactions.

    • Coordination

      Changing what is done based on other people's actions.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Mathematics

      Using math to solve problems.

    • Repairing

      Repairing machines or systems using the right tools.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Writing

      Writing things for co-workers or customers.

    • Service Orientation

      Looking for ways to help people.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Operation and Control

      Using equipment or systems.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Time Management

      Managing your time and the time of other people.

    • Science

      Using scientific rules and strategies to solve problems.

    • Speaking

      Talking to others.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Oral Comprehension

      Listening and understanding what people say.

    • Originality

      Creating new and original ideas.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Speech Clarity

      Speaking clearly.

    • Night Vision

      Seeing at night or under low light.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Time Sharing

      Doing two or more things at the same time.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Near Vision

      Seeing details up close.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Far Vision

      Seeing details that are far away.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Spatial Orientation

      Knowing where things are around you.

    • Written Expression

      Communicating by writing.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Trunk Strength

      Using your lower back and stomach.

    • Written Comprehension

      Reading and understanding what is written.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Problem Sensitivity

      Noticing when problems happen.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Oral Expression

      Communicating by speaking.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Information Ordering

      Ordering or arranging things.

    • Deductive Reasoning

      Using rules to solve problems.

    • Category Flexibility

      Grouping things in different ways.

    Knowledge

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 63470/yr
    • Typical Salary
    • Ohio Hourly Wage 30.51/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 1,320
    • Yearly Projected Openings 110

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Self Control
    • Attention to Detail
    • Independence
    • Analytical Thinking
    • Dependability

    Tools

    • Desktop calculator
    • Desktop computers
    • Laser printers
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Scanners
    • Special purpose telephones

    Technology

    • Accounting software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Graphics or photo imaging software
    • Human resources software
    • Internet browser software
    • Office suite software
    • Optical character reader OCR or scanning software
    • Presentation software
    • Spreadsheet software
    • Word processing software
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