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Stockers and Order Fillers

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

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    Work Activities

    Work Activities

    • Answer customers' questions about merchandise and advise customers on merchandise selection.
    • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
    • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
    • Receive and count stock items, and record data manually or on computer.
    • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Pack customer purchases in bags or cartons.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
    • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
    • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
    • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
    • Compute prices of items or groups of items.
    • Obtain merchandise from bins or shelves.
    • Compare merchandise invoices to items actually received to ensure that shipments are correct.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
    • Complete order receipts.
    • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
    • Keep records of out-going orders.
    • Operate equipment such as forklifts.
    • Stamp, attach, or change price tags on merchandise, referring to price list.
    • Keep records on the use or damage of stock or stock-handling equipment.
    • Recommend disposal of excess, defective, or obsolete stock.
    • Take inventory or examine merchandise to identify items to be reordered or replenished.
    • Dispose of damaged or defective items, or return them to vendors.
    • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
    • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Clean display cases, shelves, and aisles.
    • Dispose of damaged or defective items, or return them to vendors.
    • Transport packages to customers' vehicles.

    Skills

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Social Perceptiveness

      Understanding people's reactions.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Instructing

      Teaching people how to do something.

    • Management of Material Resources

      Managing equipment and materials.

    • Programming

      Writing computer programs.

    • Technology Design

      Making equipment and technology useful for customers.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Speaking

      Talking to others.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Negotiation

      Bringing people together to solve differences.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Repairing

      Repairing machines or systems using the right tools.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Time Management

      Managing your time and the time of other people.

    • Reading Comprehension

      Reading work-related information.

    • Writing

      Writing things for co-workers or customers.

    • Operation and Control

      Using equipment or systems.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Service Orientation

      Looking for ways to help people.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Originality

      Creating new and original ideas.

    • Problem Sensitivity

      Noticing when problems happen.

    • Category Flexibility

      Grouping things in different ways.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Far Vision

      Seeing details that are far away.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Oral Comprehension

      Listening and understanding what people say.

    • Oral Expression

      Communicating by speaking.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Information Ordering

      Ordering or arranging things.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Spatial Orientation

      Knowing where things are around you.

    • Selective Attention

      Paying attention to something without being distracted.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Trunk Strength

      Using your lower back and stomach.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Written Comprehension

      Reading and understanding what is written.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Time Sharing

      Doing two or more things at the same time.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Night Vision

      Seeing at night or under low light.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Near Vision

      Seeing details up close.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Sound Localization

      Noticing the direction that a sound came from.

    Knowledge

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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    Pay

    • Ohio Annual Salary 36550/yr
    • Typical Salary
    • Ohio Hourly Wage 17.57/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 100,750
    • Yearly Projected Openings 15680

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Dependability
    • Cooperation
    • Integrity
    • Independence
    • Stress Tolerance

    Tools

    • Articulating boom lift
    • Automatic labeling systems
    • Back support belts
    • Baling press
    • Bar code reader equipment
    • Belt conveyors
    • Box sealing tape dispensers
    • Cash registers
    • Claw hammer
    • Cleaning scrapers
    • Desktop calculator
    • Dollies
    • Forklifts
    • Hand trucks or accessories
    • Hoists
    • Industrial sign and label portable printer
    • Inkjet printers
    • Intercom systems
    • Label applying machines
    • Label dispensers
    • Label removing kits
    • Ladders
    • Laser printers
    • Notebook computers
    • Packaging compactors
    • Pallet trucks
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Photocopiers
    • Platform lift
    • Postal scales
    • Radio frequency identification devices
    • Radio frequency scanners
    • Razor knives
    • Rubber stamping stamps
    • Scanners
    • Scissors
    • Shears
    • Special purpose telephones
    • Staple guns
    • Strapping dispenser
    • Tape measures
    • Ticket dispensing machines
    • Tugger
    • Utility knives
    • Workshop cranes
    • Wrapping machinery

    Technology

    • Calendar and scheduling software
    • Data base user interface and query software
    • Desktop communications software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Office suite software
    • Operating system software
    • Spreadsheet software
    • Voice synthesizer and recognition software
    • Word processing software
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