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Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

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    Work Activities

    Work Activities

    • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
    • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
    • Accept payment on accounts.
    • Establish credit limits and grant extensions of credit on overdue accounts.
    • Verify and examine information and accuracy of loan application and closing documents.
    • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
    • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
    • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
    • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
    • Answer questions and advise customers regarding loans and transactions.
    • Present loan and repayment schedules to customers.
    • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
    • File and maintain loan records.
    • Check value of customer collateral to be held as loan security.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
    • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
    • Schedule and conduct closings of mortgage transactions.
    • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
    • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
    • Submit loan applications with recommendation for underwriting approval.

    Skills

    • Negotiation

      Bringing people together to solve differences.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Time Management

      Managing your time and the time of other people.

    • Mathematics

      Using math to solve problems.

    • Technology Design

      Making equipment and technology useful for customers.

    • Instructing

      Teaching people how to do something.

    • Writing

      Writing things for co-workers or customers.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Speaking

      Talking to others.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Operation and Control

      Using equipment or systems.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Science

      Using scientific rules and strategies to solve problems.

    • Coordination

      Changing what is done based on other people's actions.

    • Programming

      Writing computer programs.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Social Perceptiveness

      Understanding people's reactions.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Reading Comprehension

      Reading work-related information.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Material Resources

      Managing equipment and materials.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Service Orientation

      Looking for ways to help people.

    • Active Learning

      Figuring out how to use new ideas or things.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Spatial Orientation

      Knowing where things are around you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Comprehension

      Reading and understanding what is written.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Originality

      Creating new and original ideas.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Category Flexibility

      Grouping things in different ways.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Near Vision

      Seeing details up close.

    • Far Vision

      Seeing details that are far away.

    • Night Vision

      Seeing at night or under low light.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Clarity

      Speaking clearly.

    • Information Ordering

      Ordering or arranging things.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Deductive Reasoning

      Using rules to solve problems.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Written Expression

      Communicating by writing.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Time Sharing

      Doing two or more things at the same time.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Trunk Strength

      Using your lower back and stomach.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Oral Expression

      Communicating by speaking.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Speech Recognition

      Recognizing spoken words.

    Knowledge

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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    Pay

    • Ohio Annual Salary 41690/yr
    • Typical Salary
    • Ohio Hourly Wage 20.05/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 7,290
    • Yearly Projected Openings 620

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Cooperation
    • Initiative
    • Self Control

    Tools

    • Inkjet printers
    • Laser fax machine
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Printer calculator
    • Scanners

    Technology

    • Accounting software
    • Customer relationship management CRM software
    • Desktop publishing software
    • Electronic mail software
    • Financial analysis software
    • Internet browser software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
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