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Owen

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

    Work Activities
    • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
    • Check stock levels and reorder merchandise as necessary.
    • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
    • Answer customers' questions about products, prices, availability, product uses, and credit terms.
    • Recommend products to customers, based on customers' needs and interests.
    • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
    • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
    • Negotiate details of contracts and payments.
    • Prepare sales contracts and order forms.
    • Provide customers with product samples and catalogs.
    • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
    • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
    • Prepare drawings, estimates, and bids that meet specific customer needs.
    • Obtain credit information about prospective customers.
    • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
    • Forward orders to manufacturers.
    • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
    • Arrange and direct delivery and installation of products and equipment.
    • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
    Skills
    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Speaking

      Talking to others to convey information effectively.

    • Negotiation

      Bringing others together and trying to reconcile differences.

    WorkKeys®
    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    4
    Abilities
    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge
    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video
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    Pay
    • Ohio Annual Salary $58,140/yr
    • Typical Salary
    • Ohio Hourly Wage $27.95/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 50,220
    • Yearly Projected Openings 5,120
    Typical Education
    Personality
    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Analytical Thinking
    • Dependability
    • Initiative
    • Adaptability/Flexibility
    • Stress Tolerance
    • Attention to Detail
    Tools
    • Personal computers
    • Notebook computers
    • Mobile phones
    • Laser printers
    • Desktop computers
    Technology
    • Graphics or photo imaging software
    • Enterprise resource planning ERP software
    • Data base user interface and query software
    • Customer relationship management CRM software
    • Business intelligence and data analysis software
    Tags
    • InDemand occupations are considered a priority by the state of Ohio.
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.