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Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

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    Work Activities

    Work Activities

    • Submit reports and review reports or problems with superior.
    • Assist in locating housing for displaced individuals.
    • Inform tenants of facilities, such as laundries or playgrounds.
    • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
    • Meet with youth groups to acquaint them with consequences of delinquent acts.
    • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Consult with supervisor concerning programs for individual families.
    • Transport and accompany clients to shopping areas or to appointments, using automobile.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Assist in planning food budgets, using charts or sample budgets.
    • Demonstrate use and care of equipment for tenant use.
    • Develop and implement behavioral management and care plans for clients.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Assist clients with preparation of forms, such as tax or rent forms.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

    Skills

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Material Resources

      Managing equipment and materials.

    • Social Perceptiveness

      Understanding people's reactions.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Mathematics

      Using math to solve problems.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Service Orientation

      Looking for ways to help people.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Science

      Using scientific rules and strategies to solve problems.

    • Reading Comprehension

      Reading work-related information.

    • Writing

      Writing things for co-workers or customers.

    • Speaking

      Talking to others.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Operation and Control

      Using equipment or systems.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Technology Design

      Making equipment and technology useful for customers.

    • Repairing

      Repairing machines or systems using the right tools.

    • Negotiation

      Bringing people together to solve differences.

    • Programming

      Writing computer programs.

    • Instructing

      Teaching people how to do something.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Time Management

      Managing your time and the time of other people.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Speech Recognition

      Recognizing spoken words.

    • Selective Attention

      Paying attention to something without being distracted.

    • Spatial Orientation

      Knowing where things are around you.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Oral Comprehension

      Listening and understanding what people say.

    • Oral Expression

      Communicating by speaking.

    • Problem Sensitivity

      Noticing when problems happen.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Written Expression

      Communicating by writing.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Written Comprehension

      Reading and understanding what is written.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Trunk Strength

      Using your lower back and stomach.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Speech Clarity

      Speaking clearly.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Time Sharing

      Doing two or more things at the same time.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Near Vision

      Seeing details up close.

    • Far Vision

      Seeing details that are far away.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Deductive Reasoning

      Using rules to solve problems.

    • Information Ordering

      Ordering or arranging things.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Originality

      Creating new and original ideas.

    • Category Flexibility

      Grouping things in different ways.

    • Speed of Closure

      Quickly knowing what you are looking at.

    Knowledge

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    Career Video

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    Pay

    • Ohio Annual Salary 36370/yr
    • Typical Salary
    • Ohio Hourly Wage 17.49/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 19,190
    • Yearly Projected Openings 2300

    Typical Education

    Personality

    Social: People interested in this work like activities that include helping people, teaching, and talking.They do well at jobs that need:
    • Integrity
    • Dependability
    • Concern for Others
    • Cooperation
    • Stress Tolerance
    • Adaptability/Flexibility

    Tools

    • Automobiles or cars
    • Desktop calculator
    • Desktop computers
    • Laser fax machine
    • Laser printers
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Special purpose telephones

    Technology

    • Data base user interface and query software
    • Electronic mail software
    • Internet browser software
    • Medical software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Voice recognition software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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