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Stockers and Order Fillers

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

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    Work Activities

    Work Activities

    • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Answer customers' questions about merchandise and advise customers on merchandise selection.
    • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
    • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
    • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
    • Take inventory or examine merchandise to identify items to be reordered or replenished.
    • Dispose of damaged or defective items, or return them to vendors.
    • Clean display cases, shelves, and aisles.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Complete order receipts.
    • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Compare merchandise invoices to items actually received to ensure that shipments are correct.
    • Keep records of out-going orders.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Obtain merchandise from bins or shelves.
    • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
    • Pack customer purchases in bags or cartons.
    • Keep records on the use or damage of stock or stock-handling equipment.
    • Compute prices of items or groups of items.
    • Transport packages to customers' vehicles.
    • Recommend disposal of excess, defective, or obsolete stock.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
    • Stamp, attach, or change price tags on merchandise, referring to price list.
    • Receive and count stock items, and record data manually or on computer.
    • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
    • Dispose of damaged or defective items, or return them to vendors.
    • Operate equipment such as forklifts.
    • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
    • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.

    Skills

    • Active Learning

      Figuring out how to use new ideas or things.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Coordination

      Changing what is done based on other people's actions.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Material Resources

      Managing equipment and materials.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Reading Comprehension

      Reading work-related information.

    • Speaking

      Talking to others.

    • Social Perceptiveness

      Understanding people's reactions.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Service Orientation

      Looking for ways to help people.

    • Technology Design

      Making equipment and technology useful for customers.

    • Programming

      Writing computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operation and Control

      Using equipment or systems.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Negotiation

      Bringing people together to solve differences.

    • Repairing

      Repairing machines or systems using the right tools.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Instructing

      Teaching people how to do something.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Time Management

      Managing your time and the time of other people.

    • Science

      Using scientific rules and strategies to solve problems.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Writing

      Writing things for co-workers or customers.

    • Mathematics

      Using math to solve problems.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Night Vision

      Seeing at night or under low light.

    • Written Expression

      Communicating by writing.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Deductive Reasoning

      Using rules to solve problems.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Originality

      Creating new and original ideas.

    • Oral Comprehension

      Listening and understanding what people say.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Spatial Orientation

      Knowing where things are around you.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Category Flexibility

      Grouping things in different ways.

    • Selective Attention

      Paying attention to something without being distracted.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Trunk Strength

      Using your lower back and stomach.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Near Vision

      Seeing details up close.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Far Vision

      Seeing details that are far away.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Written Comprehension

      Reading and understanding what is written.

    • Information Ordering

      Ordering or arranging things.

    • Time Sharing

      Doing two or more things at the same time.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Oral Expression

      Communicating by speaking.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speed of Closure

      Quickly knowing what you are looking at.

    Knowledge

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

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    Pay

    • Ohio Annual Salary 34520/yr
    • Typical Salary
    • Ohio Hourly Wage 16.6/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 100,750
    • Yearly Projected Openings 15680

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Dependability
    • Cooperation
    • Integrity
    • Independence
    • Stress Tolerance

    Tools

    • Articulating boom lift
    • Automatic labeling systems
    • Back support belts
    • Baling press
    • Bar code reader equipment
    • Belt conveyors
    • Box sealing tape dispensers
    • Cash registers
    • Claw hammer
    • Cleaning scrapers
    • Desktop calculator
    • Dollies
    • Forklifts
    • Hand trucks or accessories
    • Hoists
    • Industrial sign and label portable printer
    • Inkjet printers
    • Intercom systems
    • Label applying machines
    • Label dispensers
    • Label removing kits
    • Ladders
    • Laser printers
    • Notebook computers
    • Packaging compactors
    • Pallet trucks
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Photocopiers
    • Platform lift
    • Postal scales
    • Radio frequency identification devices
    • Radio frequency scanners
    • Razor knives
    • Rubber stamping stamps
    • Scanners
    • Scissors
    • Shears
    • Special purpose telephones
    • Staple guns
    • Strapping dispenser
    • Tape measures
    • Ticket dispensing machines
    • Tugger
    • Utility knives
    • Workshop cranes
    • Wrapping machinery

    Technology

    • Calendar and scheduling software
    • Data base user interface and query software
    • Desktop communications software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Office suite software
    • Operating system software
    • Spreadsheet software
    • Voice synthesizer and recognition software
    • Word processing software
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