Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

The ability to see details at close range (within a few feet of the observer).

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.