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Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

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    Work Activities

    Work Activities

    • Analyze equipment performance records to assess equipment functioning.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Travel to customers' stores or offices to service machines or to provide emergency repair service.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
    • Maintain records of equipment maintenance work or repairs.
    • Assemble machines according to specifications, using hand or power tools and measuring devices.
    • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
    • Align, adjust, or calibrate equipment according to specifications.
    • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
    • Reassemble machines after making repairs or replacing parts.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Operate machines to test functioning of parts or mechanisms.
    • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
    • Fill machines with toners, inks, or other duplicating fluids.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Calibrate testing instruments.
    • Train new repairers.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
    • Complete repair bills, shop records, time cards, or expense reports.
    • Converse with customers to determine details of equipment problems.
    • Advise customers concerning equipment operation, maintenance, or programming.
    • Align, adjust, or calibrate equipment according to specifications.
    • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Test new systems to ensure that they are in working order.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Install and configure new equipment, including operating software or peripheral equipment.

    Skills

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Material Resources

      Managing equipment and materials.

    • Programming

      Writing computer programs.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Science

      Using scientific rules and strategies to solve problems.

    • Speaking

      Talking to others.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Social Perceptiveness

      Understanding people's reactions.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Instructing

      Teaching people how to do something.

    • Negotiation

      Bringing people together to solve differences.

    • Operation and Control

      Using equipment or systems.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Service Orientation

      Looking for ways to help people.

    • Technology Design

      Making equipment and technology useful for customers.

    • Coordination

      Changing what is done based on other people's actions.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Writing

      Writing things for co-workers or customers.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Reading Comprehension

      Reading work-related information.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Mathematics

      Using math to solve problems.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Time Management

      Managing your time and the time of other people.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Speech Clarity

      Speaking clearly.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Spatial Orientation

      Knowing where things are around you.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Deductive Reasoning

      Using rules to solve problems.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Information Ordering

      Ordering or arranging things.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Time Sharing

      Doing two or more things at the same time.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Oral Expression

      Communicating by speaking.

    • Written Comprehension

      Reading and understanding what is written.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Night Vision

      Seeing at night or under low light.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Selective Attention

      Paying attention to something without being distracted.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Near Vision

      Seeing details up close.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Problem Sensitivity

      Noticing when problems happen.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Far Vision

      Seeing details that are far away.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Speech Recognition

      Recognizing spoken words.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Category Flexibility

      Grouping things in different ways.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Oral Comprehension

      Listening and understanding what people say.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Written Expression

      Communicating by writing.

    • Originality

      Creating new and original ideas.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Trunk Strength

      Using your lower back and stomach.

    Knowledge

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

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    Pay

    • Ohio Annual Salary 38200/yr
    • Typical Salary
    • Ohio Hourly Wage 18.37/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 3,370
    • Yearly Projected Openings 350

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Independence
    • Dependability
    • Persistence
    • Initiative

    Tools

    • Adjustable widemouth pliers
    • Air compressors
    • Bare printed circuit boards
    • Cable accessories
    • Combination wrenches
    • Computer servers
    • Delivery trucks
    • Desktop computers
    • Digital testers
    • Drill press or radial drill
    • Multimeters
    • Network analyzers
    • Notebook computers
    • Nut drivers
    • Ohmmeters
    • Oscilloscopes
    • Power drills
    • Power meters
    • Protocol analyzers
    • Screwdrivers
    • Signal generators
    • Soldering iron
    • Stripping tools
    • Vacuum cleaners
    • Voltage or current meters

    Technology

    • Calendar and scheduling software
    • Cloud-based management software
    • Configuration management software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Filesystem software
    • Helpdesk or call center software
    • Internet browser software
    • Network connectivity terminal emulation software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Presentation software
    • Program testing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software
    • Word processing software

    Tags

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