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Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
Related: Captains, Mates, & Pilots of Water Vessels First-Line Supervisors of Construction Trades & Extraction Workers First-Line Supervisors of Farming, Fishing, & Forestry Workers First-Line Supervisors of Material-Moving Machine & Vehicle Operators Food Service Managers
Industries: Service Government Retail Construction Manufacturing
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Adjusting actions in relation to others' actions.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to read and understand information and ideas presented in writing.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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