Contact

Welcome,
New User

Travel Agents

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

View All

    Work Activities

    Work Activities

    • Collect payment for transportation and accommodations from customer.
    • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
    • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
    • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
    • Record and maintain information on clients, vendors, and travel packages.
    • Book transportation and hotel reservations, using computer or telephone.
    • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
    • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Service Orientation

      Actively looking for ways to help people.

    • Reading Comprehension

      Understanding written sentences and paragraphs in work-related documents.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    6
    Graphic Literacy
    5

    Abilities

    • Speech Recognition

      The ability to identify and understand the speech of another person.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 36650/yr
    • Typical Salary
    • Ohio Hourly Wage 17.62/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 1,510
    • Yearly Projected Openings 160

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Self Control
    • Achievement/Effort
    • Cooperation

    Tools

    • Photocopiers
    • Personal computers
    • Laser printers
    • Laser fax machine
    • Inkjet printers

    Technology

    • Data base user interface and query software
    • Customer relationship management CRM software
    • Calendar and scheduling software
    • Business intelligence and data analysis software
    • Accounting software
    Need help on researching occupations and careers? Download the Guide to Researching Occupations (PDF).

    Need help on how to research education and training programs? Download the Guide to Higher Education (PDF).

    Budget Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Lifestyle Calculator

    Answer a few questions to determine your target salary. Use this target salary to help choose the right occupation for you.

    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

    Visit Site
    Powered By: