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Baristas

Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

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    Work Activities

    Work Activities

    • Receive and process customer payments.
    • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
    • Take customer orders and convey them to other employees for preparation.
    • Clean or sanitize work areas, utensils, or equipment.
    • Describe menu items to customers, or suggest products that might appeal to them.
    • Clean service or seating areas.
    • Serve prepared foods, such as muffins, biscotti, or bagels.
    • Prepare or serve menu items, such as sandwiches or salads.
    • Set up or restock product displays.
    • Weigh, grind, or pack coffee beans for customers.
    • Stock customer service stations with paper products or beverage preparation items.
    • Wrap, label, or date food items for sale.
    • Provide customers with product details, such as coffee blend or preparation descriptions.
    • Take out garbage.
    • Order, receive, or stock supplies or retail products.
    • Slice fruits, vegetables, desserts, or meats for use in food service.
    • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
    • Demonstrate the use of retail equipment, such as espresso machines.
    • Create signs to advertise store products or events.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Service Orientation

      Actively looking for ways to help people.

    • Speaking

      Talking to others to convey information effectively.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Career Video

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    Pay

    • Ohio Annual Salary 20360/yr
    • Typical Salary
    • Ohio Hourly Wage 9.79/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed Not Available
    • Yearly Projected Openings Not Available

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Cooperation
    • Dependability
    • Self Control
    • Stress Tolerance
    • Integrity
    • Concern for Others

    Tools

    • Commercial use coffee or iced tea makers
    • Commercial use coffee grinders
    • Commercial use blenders
    • Cash registers
    • Cappuccino or espresso machines

    Technology

    • Word processing software
    • Spreadsheet software
    • Point of sale POS software
    • Office suite software
    • Accounting software

    Tags

    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
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    Workforce Supply Tool

    Workforce Supply Tool

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