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Gambling Surveillance Officers and Gambling Investigators

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

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    Work Activities

    Work Activities

    • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
    • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
    • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
    • Develop and maintain log of surveillance observations.
    • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
    • Review video surveillance footage.
    • Act as oversight or security agents for management or customers.
    • Supervise or train surveillance observers.

    Skills

    • Monitoring

      Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Speaking

      Talking to others to convey information effectively.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    4
    Graphic Literacy
    3

    Abilities

    • Problem Sensitivity

      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    • Far Vision

      The ability to see details at a distance.

    • Selective Attention

      The ability to concentrate on a task over a period of time without being distracted.

    Knowledge

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 67480/yr
    • Typical Salary
    • Ohio Hourly Wage 32.44/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 300
    • Yearly Projected Openings 40

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Integrity
    • Cooperation
    • Attention to Detail
    • Stress Tolerance
    • Dependability
    • Self Control

    Tools

    • Digital video recorders
    • Digital cameras
    • Digital camcorders or video cameras
    • Closed circuit television CCTV system
    • Alarm systems

    Technology

    • Spreadsheet software
    • Presentation software
    • Graphics or photo imaging software
    • Electronic mail software
    • Data base user interface and query software

    Tags

    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
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    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

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