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Gambling Surveillance Officers and Gambling Investigators

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

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    Work Activities

    Work Activities

    • Develop and maintain log of surveillance observations.
    • Act as oversight or security agents for management or customers.
    • Supervise or train surveillance observers.
    • Review video surveillance footage.
    • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
    • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
    • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
    • Supervise or train surveillance observers.
    • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
    • Develop and maintain log of surveillance observations.
    • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
    • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
    • Review video surveillance footage.
    • Develop and maintain log of surveillance observations.
    • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.

    Skills

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Reading Comprehension

      Reading work-related information.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Programming

      Writing computer programs.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Technology Design

      Making equipment and technology useful for customers.

    • Coordination

      Changing what is done based on other people's actions.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Operation and Control

      Using equipment or systems.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Service Orientation

      Looking for ways to help people.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Time Management

      Managing your time and the time of other people.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Speaking

      Talking to others.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Science

      Using scientific rules and strategies to solve problems.

    • Management of Material Resources

      Managing equipment and materials.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Mathematics

      Using math to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Instructing

      Teaching people how to do something.

    • Negotiation

      Bringing people together to solve differences.

    • Social Perceptiveness

      Understanding people's reactions.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Writing

      Writing things for co-workers or customers.

    WorkKeys®

    Applied Math
    3
    Workplace Documents
    4
    Graphic Literacy
    3

    Abilities

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Near Vision

      Seeing details up close.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Problem Sensitivity

      Noticing when problems happen.

    • Deductive Reasoning

      Using rules to solve problems.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Spatial Orientation

      Knowing where things are around you.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Speech Clarity

      Speaking clearly.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Comprehension

      Reading and understanding what is written.

    • Information Ordering

      Ordering or arranging things.

    • Category Flexibility

      Grouping things in different ways.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Far Vision

      Seeing details that are far away.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Trunk Strength

      Using your lower back and stomach.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Originality

      Creating new and original ideas.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Selective Attention

      Paying attention to something without being distracted.

    • Time Sharing

      Doing two or more things at the same time.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Speech Recognition

      Recognizing spoken words.

    Knowledge

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 45570/yr
    • Typical Salary
    • Ohio Hourly Wage 21.91/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 290
    • Yearly Projected Openings 40

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Integrity
    • Cooperation
    • Attention to Detail
    • Stress Tolerance
    • Dependability
    • Self Control

    Tools

    • Alarm systems
    • Closed circuit television CCTV system
    • Digital camcorders or video cameras
    • Digital cameras
    • Digital video recorders
    • Golf carts
    • Handcuffs
    • Handguns
    • Laser printers
    • Notebook computers
    • Personal computers
    • Poker or slot machines
    • Security cameras
    • Security metal detector
    • Special purpose telephones
    • Tablet computers
    • Two way radios
    • Video cassette players or recorders

    Technology

    • Data base user interface and query software
    • Electronic mail software
    • Graphics or photo imaging software
    • Presentation software
    • Spreadsheet software
    • Word processing software
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