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Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

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    Work Activities

    Work Activities

    • Assist clients with preparation of forms, such as tax or rent forms.
    • Consult with supervisor concerning programs for individual families.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Inform tenants of facilities, such as laundries or playgrounds.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Transport and accompany clients to shopping areas or to appointments, using automobile.
    • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Develop and implement behavioral management and care plans for clients.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Assist in planning food budgets, using charts or sample budgets.
    • Demonstrate use and care of equipment for tenant use.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
    • Meet with youth groups to acquaint them with consequences of delinquent acts.
    • Submit reports and review reports or problems with superior.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Assist in locating housing for displaced individuals.

    Skills

    • Mathematics

      Using math to solve problems.

    • Instructing

      Teaching people how to do something.

    • Service Orientation

      Looking for ways to help people.

    • Operation and Control

      Using equipment or systems.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Speaking

      Talking to others.

    • Social Perceptiveness

      Understanding people's reactions.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Time Management

      Managing your time and the time of other people.

    • Management of Material Resources

      Managing equipment and materials.

    • Programming

      Writing computer programs.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Science

      Using scientific rules and strategies to solve problems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Writing

      Writing things for co-workers or customers.

    • Technology Design

      Making equipment and technology useful for customers.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Reading Comprehension

      Reading work-related information.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Negotiation

      Bringing people together to solve differences.

    • Coordination

      Changing what is done based on other people's actions.

    • Repairing

      Repairing machines or systems using the right tools.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Deductive Reasoning

      Using rules to solve problems.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Night Vision

      Seeing at night or under low light.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Speech Clarity

      Speaking clearly.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Spatial Orientation

      Knowing where things are around you.

    • Selective Attention

      Paying attention to something without being distracted.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Information Ordering

      Ordering or arranging things.

    • Near Vision

      Seeing details up close.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Far Vision

      Seeing details that are far away.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speech Recognition

      Recognizing spoken words.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Written Comprehension

      Reading and understanding what is written.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Time Sharing

      Doing two or more things at the same time.

    • Category Flexibility

      Grouping things in different ways.

    • Originality

      Creating new and original ideas.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Trunk Strength

      Using your lower back and stomach.

    • Oral Expression

      Communicating by speaking.

    Knowledge

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 36750/yr
    • Typical Salary
    • Ohio Hourly Wage 17.67/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 17,480
    • Yearly Projected Openings 2150

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Dependability
    • Concern for Others
    • Cooperation
    • Stress Tolerance
    • Adaptability/Flexibility

    Tools

    • Automobiles or cars
    • Desktop calculator
    • Desktop computers
    • Laser fax machine
    • Laser printers
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Special purpose telephones

    Technology

    • Data base user interface and query software
    • Electronic mail software
    • Internet browser software
    • Medical software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Voice recognition software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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