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Network and Computer Systems Administrators

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

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    Work Activities

    Work Activities

    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Load computer tapes and disks, and install software and printer paper or forms.
    • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
    • Confer with network users about solutions to existing system problems.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Confer with network users about solutions to existing system problems.
    • Perform data backups and disaster recovery operations.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Maintain logs related to network functions, as well as maintenance and repair records.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Perform data backups and disaster recovery operations.
    • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
    • Configure, monitor, and maintain email applications or virus protection software.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Analyze equipment performance records to determine the need for repair or replacement.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Train people in computer system use.
    • Coordinate with vendors and with company personnel to facilitate purchases.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
    • Maintain an inventory of parts for emergency repairs.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

    Skills

    • Reading Comprehension

      Reading work-related information.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Programming

      Writing computer programs.

    • Management of Material Resources

      Managing equipment and materials.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Time Management

      Managing your time and the time of other people.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Mathematics

      Using math to solve problems.

    • Technology Design

      Making equipment and technology useful for customers.

    • Operation and Control

      Using equipment or systems.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Speaking

      Talking to others.

    • Social Perceptiveness

      Understanding people's reactions.

    • Coordination

      Changing what is done based on other people's actions.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Instructing

      Teaching people how to do something.

    • Service Orientation

      Looking for ways to help people.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Writing

      Writing things for co-workers or customers.

    • Negotiation

      Bringing people together to solve differences.

    • Repairing

      Repairing machines or systems using the right tools.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Science

      Using scientific rules and strategies to solve problems.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Near Vision

      Seeing details up close.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Speech Clarity

      Speaking clearly.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Selective Attention

      Paying attention to something without being distracted.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Oral Expression

      Communicating by speaking.

    • Information Ordering

      Ordering or arranging things.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Night Vision

      Seeing at night or under low light.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Originality

      Creating new and original ideas.

    • Trunk Strength

      Using your lower back and stomach.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Spatial Orientation

      Knowing where things are around you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Written Comprehension

      Reading and understanding what is written.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Deductive Reasoning

      Using rules to solve problems.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Time Sharing

      Doing two or more things at the same time.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Far Vision

      Seeing details that are far away.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Category Flexibility

      Grouping things in different ways.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    Knowledge

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

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    Pay

    • Ohio Annual Salary 96660/yr
    • Typical Salary
    • Ohio Hourly Wage 46.47/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 12,520
    • Yearly Projected Openings 810

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Dependability
    • Integrity
    • Cooperation
    • Independence

    Tools

    • Cable accessories
    • Computer tool kits
    • Desktop computers
    • Digital testers
    • Hard disk arrays
    • Interferometers
    • Mainframe computers
    • Network analyzers
    • Network switches
    • Notebook computers
    • Power meters
    • Protocol analyzers
    • Punches or nail sets or drifts
    • Reflectometers
    • Screwdrivers
    • Server load balancer
    • Tape arrays
    • Wire lug crimping tool

    Technology

    • Access software
    • Administration software
    • Analytical or scientific software
    • Application server software
    • Authentication server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compiler and decompiler software
    • Computer aided design CAD software
    • Computer based training software
    • Computer imaging software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Desktop communications software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Expert system software
    • File versioning software
    • Financial analysis software
    • Gateway software
    • Geographic information system
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Industrial control software
    • Internet directory services software
    • Internet protocol IP multimedia subsystem software
    • Medical software
    • Metadata management software
    • Network monitoring software
    • Network operating system enhancement software
    • Network security and virtual private network VPN equipment software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Optical network management software
    • Pattern design software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Program testing software
    • Project management software
    • Requirements analysis and system architecture software
    • Sales and marketing software
    • Spreadsheet software
    • Storage networking software
    • Transaction security and virus protection software
    • Transaction server software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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