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Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

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    Work Activities

    Work Activities

    • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
    • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
    • Direct or conduct recruitment, hiring, and training of personnel.
    • Develop and implement organizational policies and procedures for the facility or medical unit.
    • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
    • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
    • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
    • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
    • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
    • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
    • Establish objectives and evaluative or operational criteria for units managed.
    • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
    • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
    • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
    • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
    • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
    • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
    • Develop instructional materials and conduct in-service and community-based educational programs.

    Skills

    • Speaking

      Talking to others to convey information effectively.

    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Written Comprehension

      The ability to read and understand information and ideas presented in writing.

    Knowledge

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 94350/yr
    • Typical Salary
    • Ohio Hourly Wage 45.36/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 15,550
    • Yearly Projected Openings 1,540

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Attention to Detail
    • Integrity
    • Dependability
    • Cooperation
    • Leadership
    • Adaptability/Flexibility

    Tools

    • Scanners
    • Personal computers
    • Notebook computers
    • Desktop computers

    Technology

    • Medical software
    • Enterprise resource planning ERP software
    • Data base user interface and query software
    • Categorization or classification software
    • Analytical or scientific software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
    Need help on researching occupations and careers? Download the Guide to Researching Occupations (PDF).

    Need help on how to research education and training programs? Download the Guide to Higher Education (PDF).

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    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

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