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Gambling Managers

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

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    Work Activities

    Work Activities

    • Resolve customer complaints regarding problems, such as payout errors.
    • Set and maintain a bank and table limit for each game.
    • Monitor credit extended to players.
    • Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
    • Prepare work schedules and station arrangements and keep attendance records.
    • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
    • Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
    • Prepare work schedules and station arrangements and keep attendance records.
    • Explain and interpret house rules, such as game rules or betting limits.
    • Train new workers or evaluate their performance.
    • Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
    • Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
    • Interview and hire workers.
    • Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
    • Record, collect, or pay off bets, issuing receipts as necessary.
    • Market or promote the casino to bring in business.
    • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
    • Interview and hire workers.
    • Track supplies of money to tables and perform any required paperwork.
    • Train new workers or evaluate their performance.

    Skills

    • Writing

      Writing things for co-workers or customers.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Service Orientation

      Looking for ways to help people.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Social Perceptiveness

      Understanding people's reactions.

    • Instructing

      Teaching people how to do something.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Repairing

      Repairing machines or systems using the right tools.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Science

      Using scientific rules and strategies to solve problems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Negotiation

      Bringing people together to solve differences.

    • Programming

      Writing computer programs.

    • Operation and Control

      Using equipment or systems.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Time Management

      Managing your time and the time of other people.

    • Reading Comprehension

      Reading work-related information.

    • Mathematics

      Using math to solve problems.

    • Technology Design

      Making equipment and technology useful for customers.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Speaking

      Talking to others.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Coordination

      Changing what is done based on other people's actions.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Management of Material Resources

      Managing equipment and materials.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    5
    Graphic Literacy
    4

    Abilities

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Selective Attention

      Paying attention to something without being distracted.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Speech Recognition

      Recognizing spoken words.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Near Vision

      Seeing details up close.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Night Vision

      Seeing at night or under low light.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Category Flexibility

      Grouping things in different ways.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Written Comprehension

      Reading and understanding what is written.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Originality

      Creating new and original ideas.

    • Spatial Orientation

      Knowing where things are around you.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Trunk Strength

      Using your lower back and stomach.

    • Deductive Reasoning

      Using rules to solve problems.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Written Expression

      Communicating by writing.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Speech Clarity

      Speaking clearly.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Far Vision

      Seeing details that are far away.

    • Information Ordering

      Ordering or arranging things.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Time Sharing

      Doing two or more things at the same time.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Oral Expression

      Communicating by speaking.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • US Annual Salary 76910/yr
    • US Typical Salary
    • US Hourly Wage 36.98/hr
    • US Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 4,700
    • Yearly Projected Openings 500

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Integrity
    • Dependability
    • Leadership
    • Self Control
    • Stress Tolerance
    • Adaptability/Flexibility

    Tools

    • Alarm systems
    • Desktop calculator
    • Desktop computers
    • Notebook computers
    • Personal computers
    • Special purpose telephones
    • Two way radios
    • Video monitors

    Technology

    • Calendar and scheduling software
    • Electronic mail software
    • Human resources software
    • Internet browser software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Word processing software
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