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Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

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    Work Activities

    Work Activities

    • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
    • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
    • Remove loose wires and other debris after work is completed.
    • Perform database verifications, using computers.
    • Maintain computer and manual records pertaining to facilities and equipment.
    • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
    • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
    • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
    • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Inspect equipment on a regular basis to ensure proper functioning.
    • Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
    • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
    • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
    • Designate cables available for use.
    • Enter codes needed to correct electronic switching system programming.
    • Place intercept circuits on terminals to handle vacant lines in central office installations.
    • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
    • Note differences in wire and cable colors so that work can be performed correctly.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
    • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
    • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
    • Test connections to ensure that power supplies are adequate and that communications links function.
    • Remove and remake connections to change circuit layouts, following work orders or diagrams.
    • Remove and replace plug-in circuit equipment.
    • Collaborate with other workers to locate and correct malfunctions.
    • Clean and maintain tools, test equipment, and motor vehicles.
    • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
    • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
    • Drive crew trucks to and from work areas.
    • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
    • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
    • Program computerized switches and switchboards to provide requested features.
    • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
    • Provide input into the design and manufacturing of new equipment.
    • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
    • Dig holes or trenches as necessary for equipment installation and access.
    • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
    • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
    • Measure distances from landmarks to identify exact installation sites for equipment.
    • Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.

    Skills

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Programming

      Writing computer programs.

    • Mathematics

      Using math to solve problems.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Technology Design

      Making equipment and technology useful for customers.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Speaking

      Talking to others.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Repairing

      Repairing machines or systems using the right tools.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Negotiation

      Bringing people together to solve differences.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Time Management

      Managing your time and the time of other people.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operation and Control

      Using equipment or systems.

    • Social Perceptiveness

      Understanding people's reactions.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Reading Comprehension

      Reading work-related information.

    • Science

      Using scientific rules and strategies to solve problems.

    • Writing

      Writing things for co-workers or customers.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Instructing

      Teaching people how to do something.

    • Management of Material Resources

      Managing equipment and materials.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Coordination

      Changing what is done based on other people's actions.

    • Service Orientation

      Looking for ways to help people.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Information Ordering

      Ordering or arranging things.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Written Comprehension

      Reading and understanding what is written.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Originality

      Creating new and original ideas.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Spatial Orientation

      Knowing where things are around you.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Far Vision

      Seeing details that are far away.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Selective Attention

      Paying attention to something without being distracted.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Night Vision

      Seeing at night or under low light.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Deductive Reasoning

      Using rules to solve problems.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Near Vision

      Seeing details up close.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Speech Recognition

      Recognizing spoken words.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Trunk Strength

      Using your lower back and stomach.

    • Problem Sensitivity

      Noticing when problems happen.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Speech Clarity

      Speaking clearly.

    • Category Flexibility

      Grouping things in different ways.

    • Written Expression

      Communicating by writing.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Oral Expression

      Communicating by speaking.

    • Time Sharing

      Doing two or more things at the same time.

    Knowledge

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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    Pay

    • Ohio Annual Salary 60730/yr
    • Typical Salary
    • Ohio Hourly Wage 29.2/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 7,900
    • Yearly Projected Openings 840

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Dependability
    • Integrity
    • Attention to Detail
    • Cooperation
    • Adaptability/Flexibility
    • Analytical Thinking

    Tools

    • Adjustable wrenches
    • Cable splicing kits
    • Circuit tester
    • Circuit tracers
    • Diagonal cut pliers
    • Fiber optic fault locators
    • Flashlight
    • GFI circuit testers
    • Hex keys
    • Insulated scissors
    • Insulated screwdriver
    • Ladders
    • Longnose pliers
    • Multimeters
    • Network punchdown tool
    • Nut drivers
    • Personal computers
    • Portable data input terminals
    • Screwdrivers
    • Slip joint pliers
    • Stripping tools
    • Tablet computers
    • Tape measures
    • Telephone test set
    • Utility knives
    • Voice data video cable tester
    • Voltage or current meters
    • Wire cutters
    • Wire or cable cutter
    • Wire-stripping pliers

    Technology

    • Analytical or scientific software
    • Communications server software
    • Data base user interface and query software
    • Expert system software
    • Industrial control software
    • Internet protocol IP multimedia subsystem software
    • Office suite software
    • Operating system software
    • Presentation software
    • Spreadsheet software
    • Web platform development software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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