Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

The ability to communicate information and ideas in speaking so others will understand.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.