Understanding written sentences and paragraphs in work related documents.

Communicating effectively in writing as appropriate for the needs of the audience.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to read and understand information and ideas presented in writing.

The ability to see details at close range (within a few feet of the observer).

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.