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Morticians, Undertakers, and Funeral Arrangers

Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

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    Work Activities

    Work Activities

    • Obtain information needed to complete legal documents, such as death certificates or burial permits.
    • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
    • Perform embalming duties, as necessary.
    • Oversee the preparation and care of the remains of people who have died.
    • Contact cemeteries to schedule the opening and closing of graves.
    • Remove deceased remains from place of death.
    • Arrange for clergy members to perform needed services.
    • Provide information on funeral service options, products, or merchandise, and maintain a casket display area.
    • Offer counsel and comfort to bereaved families or friends.
    • Maintain financial records, order merchandise, or prepare accounts.
    • Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
    • Close caskets and lead funeral corteges to churches or burial sites.
    • Manage funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff.
    • Inform survivors of benefits for which they may be eligible.
    • Direct preparations and shipment of bodies for out-of-state burial.
    • Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
    • Plan placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays.
    • Discuss and negotiate prearranged funerals with clients.
    • Clean funeral home facilities and grounds.
    • Arrange for pallbearers or inform pallbearers or honorary groups of their duties.
    • Receive or usher people to their seats for services.
    • Participate in community activities for funeral home promotion or other purposes.

    Skills

    • Social Perceptiveness

      Being aware of others' reactions and understanding why they react as they do.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Coordination

      Adjusting actions in relation to others' actions.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    6
    Graphic Literacy
    5

    Abilities

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Clerical

      Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

    Career Video

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    Pay

    • Ohio Annual Salary 56910/yr
    • Typical Salary
    • Ohio Hourly Wage 27.36/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 1,510
    • Yearly Projected Openings 180

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Attention to Detail
    • Concern for Others
    • Integrity
    • Dependability
    • Self Control
    • Adaptability/Flexibility

    Tools

    • Operating room patient positioning devices or accessories
    • Makeup kits
    • Floor grade forceps or hemostats
    • Embalming vein drainage tubes
    • Embalming injecting tubes

    Technology

    • Spreadsheet software
    • Project management software
    • Office suite software
    • Internet browser software
    • Data base user interface and query software
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    Workforce Supply Tool

    Workforce Supply Tool

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