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Arbitrators, Mediators, and Conciliators

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

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    Work Activities

    Work Activities

    • Authorize payment of valid claims.
    • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
    • Prepare settlement agreements for disputants to sign.
    • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
    • Issue subpoenas or administer oaths to prepare for formal hearings.
    • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
    • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
    • Conduct hearings to obtain information or evidence relative to disposition of claims.
    • Prepare written opinions or decisions regarding cases.
    • Rule on exceptions, motions, or admissibility of evidence.
    • Set up appointments for parties to meet for mediation.
    • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
    • Interview claimants, agents, or witnesses to obtain information about disputed issues.
    • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
    • Recommend acceptance or rejection of compromise settlement offers.
    • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
    • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
    • Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
    • Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
    • Participate in court proceedings.
    • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
    • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
    • Issue subpoenas or administer oaths to prepare for formal hearings.

    Skills

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Science

      Using scientific rules and strategies to solve problems.

    • Operation and Control

      Using equipment or systems.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Speaking

      Talking to others.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Management of Material Resources

      Managing equipment and materials.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Reading Comprehension

      Reading work-related information.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Technology Design

      Making equipment and technology useful for customers.

    • Time Management

      Managing your time and the time of other people.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Writing

      Writing things for co-workers or customers.

    • Instructing

      Teaching people how to do something.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Service Orientation

      Looking for ways to help people.

    • Programming

      Writing computer programs.

    • Mathematics

      Using math to solve problems.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Coordination

      Changing what is done based on other people's actions.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Social Perceptiveness

      Understanding people's reactions.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Repairing

      Repairing machines or systems using the right tools.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Negotiation

      Bringing people together to solve differences.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Speech Recognition

      Recognizing spoken words.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Category Flexibility

      Grouping things in different ways.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Written Comprehension

      Reading and understanding what is written.

    • Deductive Reasoning

      Using rules to solve problems.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Originality

      Creating new and original ideas.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Trunk Strength

      Using your lower back and stomach.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Time Sharing

      Doing two or more things at the same time.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Oral Expression

      Communicating by speaking.

    • Selective Attention

      Paying attention to something without being distracted.

    • Spatial Orientation

      Knowing where things are around you.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Near Vision

      Seeing details up close.

    • Speech Clarity

      Speaking clearly.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Far Vision

      Seeing details that are far away.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Information Ordering

      Ordering or arranging things.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Written Expression

      Communicating by writing.

    Knowledge

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 64810/yr
    • Typical Salary
    • Ohio Hourly Wage 31.16/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 430
    • Yearly Projected Openings 20

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Analytical Thinking
    • Self Control
    • Integrity
    • Independence
    • Stress Tolerance
    • Attention to Detail

    Tools

    • Desktop computers
    • Laser fax machine
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Scanners
    • Special purpose telephones

    Technology

    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Customer relationship management CRM software
    • Data base user interface and query software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Internet browser software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Word processing software
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    Workforce Supply Tool

    Workforce Supply Tool

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