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Software Quality Assurance Analysts and Testers

Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

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    Work Activities

    Work Activities

    • Design test plans, scenarios, scripts, or procedures.
    • Document software defects, using a bug tracking system, and report defects to software developers.
    • Identify, analyze, and document problems with program function, output, online screen, or content.
    • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
    • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
    • Document test procedures to ensure replicability and compliance with standards.
    • Plan test schedules or strategies in accordance with project scope or delivery dates.
    • Test system modifications to prepare for implementation.
    • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
    • Monitor bug resolution efforts and track successes.
    • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
    • Provide feedback and recommendations to developers on software usability and functionality.
    • Update automated test scripts to ensure currency.
    • Create or maintain databases of known test defects.
    • Install, maintain, or use software testing programs.
    • Install and configure recreations of software production environments to allow testing of software performance.
    • Monitor program performance to ensure efficient and problem-free operations.
    • Identify program deviance from standards, and suggest modifications to ensure compliance.
    • Design or develop automated testing tools.
    • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
    • Investigate customer problems referred by technical support.
    • Conduct historical analyses of test results.
    • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
    • Evaluate or recommend software for testing or bug tracking.
    • Coordinate user or third-party testing.
    • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
    • Visit beta testing sites to evaluate software performance.


    • Critical Thinking

      Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

    • Reading Comprehension

      Understanding written sentences and paragraphs in work-related documents.

    • Programming

      Writing computer programs for various purposes.


    Applied Math
    Workplace Documents
    Graphic Literacy


    • Deductive Reasoning

      The ability to apply general rules to specific problems to produce answers that make sense.

    • Inductive Reasoning

      The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    • Problem Sensitivity

      The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.


    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

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    Ohio Employment Trends

    • Currently Employed Not Available
    • Yearly Projected Openings Not Available

    Typical Education


    Investigative: People interested in this work like activities that include ideas, thinking, and figuring things out.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Dependability
    • Adaptability/Flexibility
    • Integrity
    • Persistence


    • Notebook computers
    • Mainframe computers
    • Integrated circuit testers
    • Computer servers
    • Central processing unit CPU processors


    • Web platform development software
    • Program testing software
    • Object or component oriented development software
    • Development environment software
    • Data base management system software


    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.
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