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Network and Computer Systems Administrators

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

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    Work Activities

    Work Activities

    • Design, configure, and test computer hardware, networking software and operating system software.
    • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
    • Maintain an inventory of parts for emergency repairs.
    • Coordinate with vendors and with company personnel to facilitate purchases.
    • Analyze equipment performance records to determine the need for repair or replacement.
    • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Maintain logs related to network functions, as well as maintenance and repair records.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Load computer tapes and disks, and install software and printer paper or forms.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Configure, monitor, and maintain email applications or virus protection software.
    • Confer with network users about solutions to existing system problems.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Confer with network users about solutions to existing system problems.
    • Train people in computer system use.
    • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Perform data backups and disaster recovery operations.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
    • Perform data backups and disaster recovery operations.

    Skills

    • Writing

      Writing things for co-workers or customers.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Technology Design

      Making equipment and technology useful for customers.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Instructing

      Teaching people how to do something.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Programming

      Writing computer programs.

    • Repairing

      Repairing machines or systems using the right tools.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Management of Material Resources

      Managing equipment and materials.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Speaking

      Talking to others.

    • Negotiation

      Bringing people together to solve differences.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Reading Comprehension

      Reading work-related information.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Social Perceptiveness

      Understanding people's reactions.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Time Management

      Managing your time and the time of other people.

    • Service Orientation

      Looking for ways to help people.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Mathematics

      Using math to solve problems.

    • Operation and Control

      Using equipment or systems.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Coordination

      Changing what is done based on other people's actions.

    • Science

      Using scientific rules and strategies to solve problems.

    WorkKeys®

    Applied Math
    N/A
    Workplace Documents
    N/A
    Graphic Literacy
    N/A

    Abilities

    • Spatial Orientation

      Knowing where things are around you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Selective Attention

      Paying attention to something without being distracted.

    • Oral Expression

      Communicating by speaking.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Originality

      Creating new and original ideas.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Far Vision

      Seeing details that are far away.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Trunk Strength

      Using your lower back and stomach.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Time Sharing

      Doing two or more things at the same time.

    • Problem Sensitivity

      Noticing when problems happen.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Speech Clarity

      Speaking clearly.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Written Expression

      Communicating by writing.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Category Flexibility

      Grouping things in different ways.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Information Ordering

      Ordering or arranging things.

    • Night Vision

      Seeing at night or under low light.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Oral Comprehension

      Listening and understanding what people say.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Deductive Reasoning

      Using rules to solve problems.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Near Vision

      Seeing details up close.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Speech Recognition

      Recognizing spoken words.

    • Written Comprehension

      Reading and understanding what is written.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    Knowledge

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Career Video

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    Pay

    • Ohio Annual Salary 96660/yr
    • Typical Salary
    • Ohio Hourly Wage 46.47/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 326,600
    • Yearly Projected Openings 16400

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Dependability
    • Integrity
    • Cooperation
    • Independence

    Tools

    • Cable accessories
    • Computer tool kits
    • Desktop computers
    • Digital testers
    • Hard disk arrays
    • Interferometers
    • Mainframe computers
    • Network analyzers
    • Network switches
    • Notebook computers
    • Power meters
    • Protocol analyzers
    • Punches or nail sets or drifts
    • Reflectometers
    • Screwdrivers
    • Server load balancer
    • Tape arrays
    • Wire lug crimping tool

    Technology

    • Access software
    • Administration software
    • Analytical or scientific software
    • Application server software
    • Authentication server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compiler and decompiler software
    • Computer aided design CAD software
    • Computer based training software
    • Computer imaging software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Desktop communications software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Expert system software
    • File versioning software
    • Financial analysis software
    • Gateway software
    • Geographic information system
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Industrial control software
    • Internet directory services software
    • Internet protocol IP multimedia subsystem software
    • Medical software
    • Metadata management software
    • Network monitoring software
    • Network operating system enhancement software
    • Network security and virtual private network VPN equipment software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Optical network management software
    • Pattern design software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Program testing software
    • Project management software
    • Requirements analysis and system architecture software
    • Sales and marketing software
    • Spreadsheet software
    • Storage networking software
    • Switch or router software
    • Transaction security and virus protection software
    • Transaction server software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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