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Date: 03/10/2025

Food Service Managers

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

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    Work Activities

    Work Activities

    • Schedule staff hours and assign duties.
    • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
    • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
    • Maintain food and equipment inventories, and keep inventory records.
    • Maintain food and equipment inventories, and keep inventory records.
    • Establish standards for personnel performance and customer service.
    • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
    • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
    • Greet guests, escort them to their seats, and present them with menus and wine lists.
    • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
    • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
    • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
    • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
    • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
    • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
    • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
    • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
    • Investigate and resolve complaints regarding food quality, service, or accommodations.
    • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
    • Order and purchase equipment and supplies.
    • Count money and make bank deposits.
    • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
    • Keep records required by government agencies regarding sanitation or food subsidies.
    • Monitor employee and patron activities to ensure liquor regulations are obeyed.
    • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
    • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
    • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
    • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
    • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
    • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
    • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
    • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

    Skills

    • Mathematics

      Using math to solve problems.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Repairing

      Repairing machines or systems using the right tools.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Management of Material Resources

      Managing equipment and materials.

    • Social Perceptiveness

      Understanding people's reactions.

    • Programming

      Writing computer programs.

    • Instructing

      Teaching people how to do something.

    • Writing

      Writing things for co-workers or customers.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Science

      Using scientific rules and strategies to solve problems.

    • Service Orientation

      Looking for ways to help people.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Speaking

      Talking to others.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Negotiation

      Bringing people together to solve differences.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Technology Design

      Making equipment and technology useful for customers.

    • Reading Comprehension

      Reading work-related information.

    • Coordination

      Changing what is done based on other people's actions.

    • Time Management

      Managing your time and the time of other people.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    4

    Abilities

    • Originality

      Creating new and original ideas.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Near Vision

      Seeing details up close.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Selective Attention

      Paying attention to something without being distracted.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Problem Sensitivity

      Noticing when problems happen.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Spatial Orientation

      Knowing where things are around you.

    • Written Comprehension

      Reading and understanding what is written.

    • Deductive Reasoning

      Using rules to solve problems.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Oral Expression

      Communicating by speaking.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Time Sharing

      Doing two or more things at the same time.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Speech Recognition

      Recognizing spoken words.

    • Speech Clarity

      Speaking clearly.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Night Vision

      Seeing at night or under low light.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Information Ordering

      Ordering or arranging things.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Far Vision

      Seeing details that are far away.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Oral Comprehension

      Listening and understanding what people say.

    • Written Expression

      Communicating by writing.

    • Trunk Strength

      Using your lower back and stomach.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Category Flexibility

      Grouping things in different ways.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Stamina

      Exercising for a long time without getting out of breath.

    Knowledge

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 56270/yr
    • Typical Salary
    • Ohio Hourly Wage 27.05/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 17,200
    • Yearly Projected Openings 1890

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Dependability
    • Leadership
    • Self Control
    • Cooperation
    • Stress Tolerance
    • Attention to Detail

    Tools

    • Cash registers
    • Laser printers
    • Notebook computers
    • Personal computers
    • Personal digital assistant PDAs or organizers

    Technology

    • Accounting software
    • Analytical or scientific software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Communications server software
    • Data base user interface and query software
    • Desktop publishing software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Financial analysis software
    • Human resources software
    • Inventory management software
    • Object or component oriented development software
    • Office suite software
    • Point of sale POS software
    • Presentation software
    • Project management software
    • Spreadsheet software
    • Time accounting software
    • Web page creation and editing software
    • Word processing software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.
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