OhioMeansJobs| Cleveland - Cuyahoga County is sourcing for a Virtual Customers Support for a Customer Support Company in Cleveland
The Company provides virtual customer support to various clients including well-known companies in retail, resorts, cruise lines, roadside assistance, financial software, e-commerce, energy, banks, and more. As an agent for VQS you choose the company you want to work for along with the hours you would like to work every week, it's your choice! Our agents conveniently work in comfy clothes from their own noise-free home office.
As an independent contractor (self-employed through VQS) with your own headset, desktop computer and a good internet connection, we can connect you to the customers of our clients from the comfort of your home. All our agents have access to earning while learning, support from our client's trained experts, technical support and the support of our company, The Company.
Customers that call in are looking for assistance with a product, service or experience they either want or need help with. VQS is looking for top quality Customer Support Agents to join our team and provide a positive experience for our clients and their customers. Our Customer Support Agents are responsible for providing customer support with patience, empathy, compassion, efficiency and attentiveness, leaving the customer with a positive experience.
Requirements
- Must have minimum 2 years customer service experience
- Must work in United States at all times
- Must be able to pass a background check
- Must be able to speak fluent English
- Must be a US citizen
System and Equipment Requirements
- A desktop/tower computer with a separate monitor or laptop with ethernet connection is required. (Dual boot machines, Netbooks, All-in-One computers and Tablets are prohibited from use)
- Windows 10 or 11 Operating System Required
- Hardwired USB noise-canceling headset with phone quality audio
- Dual monitors (recommended but not required)
Benefits
N/A
Shifts
flexible
Interested Candidates, please contact:
Florence Pilipili, Recruiter
fpilipili@dwfs.us
216-777-8225
