Job Description
Tracking Code
217750-072
Job Description
Essential Functions:
* Strategic selling, partnering, and managing of accounts with home medical equipment providers.
* Establish relationships, promote programs and products, sell and secure business by contacting and calling on accounts in an established territory.
* Familiarize established and new accounts to new and existing products, programs, and services to increase market penetration.
* Execute territory sales plan and communicate results weekly and monthly.
* Maintain 90% contract portfolio compliance on monthly basis and ensure contract renewals are completed on time.
* Demonstrate products and services and assist prospective providers in the selection of those best suited to their needs while maintaining an accurate demo account of inventory.
* Develop/maintain close working relationship with internal departments, such as Financial Services, Customer Service, Inside Sales, and Technical Services.
* Establish relationships with assigned National Account contacts and Invacare Regional Managers and maintain regular contact with them.
* Maintain comprehensive knowledge of competitive landscape, promotional activity, and third-party reimbursement. Communicate information regularly to Marketing, Inside Sales, Purchasing, Financial Services, Sales Administration and Distribution as it relates to those groups.
* Formulate follow up plans with accounts to ensure satisfaction with all agreements reached during sales cycle.
* Submit timely reports detailing activities and expenses.
* Establish professional customer/vendor relationships with appropriate customer personnel.
* Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations.
* Research and maintain up to date knowledge of competitive products, promotional sales, selling techniques, pricing, warranties, and marketing policies.
* Submit periodic reports detailing activities/sales volumes/expenses.
* Investigate and expedite warranty claims and complaints in accordance with company policies.
* Conduct follow-up service calls to accounts to ensure satisfaction with agreements.
* Conduct all business transactions in a manner that upholds the high ethical standards of the company.
* Help ensure the success of the consumer sales/marketing plan through sales efforts directed toward providers, facilities, organizations, professional clientele and end users.
* Complete all required training applicable to assigned position.
* Exhibit positivity, flexibility, creativity, and a willingness to take on new responsibilities as requested or required.
Qualifications:
* Bachelor's Degree preferred.
* Minimum 2-5 years outside sales experience selling multiple product lines in durable medical equipment or related field.
* Knowledge of third-party reimbursement
* Solid computer skills, including Microsoft Office suite, experience working with CRM tools (preferably SAP).
* Demonstrated strategic planning/selling skills and aptitude for problem-solving; ability to determine customer solutions (consultative sales).
* Excellent verbal and written communication skills, computer skills, self-starter, flexible and has pro-active approach to problem solving.
* Demonstrated initiative (self-starter).
* Flexible style to adapt and embrace change ("do whatever it takes" approach).
* Availability to travel as needed, approximately 50%
* Valid driver's license and ability to independently operate a motor vehicle.
* Maneuver/lift equipment (50-100 + pounds).
Job Location
Sales Regional, United States
Position Type
Full-Time/Regular
An Equal Opportunity/Affirmative Action Employer –M/F/Disabled/Vet
