Job Description
Description
Salary Range: $25-$60 (depending on location, education, and certifications)
Location: Cleveland, OH
Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).
Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)
In ASL:
Benefits of interpreting with Sorenson:
Flexible Scheduling
Premium shifts offered to boost hourly wage
Earn CEU's
Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
401K plans with employer contribution
No scripts
Resiliency/Vicarious Trauma resources available at no cost
Company-wide Network
Transfer and visiting interpreter opportunities to any of the centers across the US and Canada
A successful candidate will have:
Knowledge, Skills, and Abilities in ASL:
Ability to pass our required skills assessment
A high school diploma or GED
An associate's or bachelor's degree (preferred, but not required)
Interpreter certification
3 years' experience working as an interpreter (preferred, but not required)
Ability to troubleshoot basic technical issues
Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
Regular and predictable attendance
Job Snapshot:
Job Summary in ASL:
Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.
Responsibilities:
Essential Duties and Responsibilities in ASL:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
Demonstrate full compliance with Sorenson Communications attendance policy
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
Possess the ability to quickly learn and implement new and changing technologies
Work effectively in a team environment; receive support from and provide support to colleagues
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Enhance interpreting skills through continued education training
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
About Us:
Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.
Equal Employment Opportunity:
Qualifications
Education
Diploma of High School (required)
Experience
3 years: Interpreting experience (previous VRS experience preferred) (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sorenson Communications is an EOE, Disability/Age Employer
