Job Description
Description
Salary Range: $25-$60 (depending on location, education, and certifications)
Location: Cleveland, OH
Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).
Click here to view this job overview in ASL:
Benefits of interpreting with Sorenson:
Flexible Scheduling
You can pick and choose which work you want to do
Pay for both a cancelled assignment and a replacement assignment that occurs during the same time frame
You are reimbursed for parking, tolls, and mileage for all assignments
You can get paid for travel time too when it's between other Sorenson community assignments
There are differentials for Night, Graveyard, Weekend and Legal assignments.
We withhold taxes and pay by Direct Deposit.
You will have access to some employee benefits such as: Yearly professional development stipend (minimum weekly hours required), 24/7 Telehealth
Auto enrollment in 401K and access to retirement planning
Group rates for vision and dental plans, short-term disability, Life, Accident and Critical Illness, EAP
A successful candidate will have:
Ability to pass our required skills assessment
A high school diploma or GED
An associate's or bachelor's degree (preferred, but not required)
Interpreter certification
3 years' experience working as an interpreter preferred
Ability to travel independently in the metropolitan area
Where driving is required - access to a vehicle, valid driver's license, and person vehicular insurance at the minimum state required level
Job Snapshot:
Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.
Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.
Responsibilities:
Hearing interpreters will effectively interpret between ASL and spoken English
Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Work effectively in a team environment; receive support from and provide support to colleagues
Exhibit the ability to meet performance and customer service expectations with minimal supervision
Enhance interpreting skills through continuing education and training
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Maintain a flexible work schedule to meet the various interpreting needs in the community setting
Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
Fully comply with Sorenson Communications attendance requirements
Effectively represent the Sorenson Communications brand when interacting with customers in the field
Work with intern students or provide mentoring when appropriate and as assigned
Be prompt and prepared for each interpreting engagement
Flexible with assignment changes
Ability to use technology for accurate reporting for billing, scheduling and service evaluation.
Demonstrate a willingness and ability to complete additional and other duties as assigned
About Us:
Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between various languages.
Equal Employment Opportunity:
Qualifications
Education
Diploma of High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sorenson Communications is an EOE, Disability/Age Employer
