Job Description
The Senior Survey Programmer is responsible for programming and testing all aspects of online surveys. This individual will work closely with our client service teams to consult on survey design elements and ensure that client projects are completed on time and budget.
This position is client facing and requires providing excellent customer service while managing our clients' custom quantitative market research projects. The position requires an organized, detail-oriented individual who is able to manage multiple team members/projects, all while meeting demanding deadlines.
SKILLS AND ATTRIBUTES
Experienced candidate inConfirmit or Decipher software
Strong analytical skills
Possesses strong understanding of market research.
Knowledge of object-oriented programming preferred (C++, Java)
Strong analytical and logic skills
Knowledge and experience in these computer skills:
JavaScript / jQuery - a demonstrated knowledge of data structures (i.e. Arrays), understanding of conditions (i.e. if, else if, else), iterations (i.e. loops) and selectors
HTML / CSS - demonstrated ability to use tables, frames, DIV's, etc. effectively for placement of content, and content layout consistently across all modern browsers
Microsoft Office - Able to use Microsoft Excel, and Word efficiently. PowerPoint an asset
Superior customer focus
Strong problem-solving skills including an ability to "think outside of the box"
Strong communication, interpersonal and team skills
EDUCATION AND EXPERIENCE
At least three (3) years of survey programming experience
Experience in market research strongly preferred
Experience in a customer service environment desired
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity
The salary range for this position in is $50K-$70K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.
